If an item is not to your liking, you can return it within 14 days of receipt. You can do this by sending an email to firstname.lastname@example.org containing:
- Article number
- Reason of return
- your name
- Your address details
- Your account number to which we must refund the returned amount
* Items that are returned must be returned in good order and in good packaging, for example in the same packaging as we sent it in.
* The tags must still be attached to the product.
* The COPY invoice must be returned, you can keep the invoice yourself.
* The shipping costs are deducted from the return amount.
* The return costs are for your own account